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Advanced Management Plan - * 24/7 monitoring (unlimited services)

* Full Support: 8am - 8pm CST (15 min response time)

* After Hours Support: 8pm - 8am CST (2 hour response time)

* Includes email and phone ticket support with your server host (for hardware issues/reboots)

The following items are available in the Advanced plan on request or as ad-hoc services in the basic plan:

* Proactive software upgrades and updates

* Proactive O/S upgrades and updates

* Firewall installation, configuration, and maintenance

* Server Optimization

* Server hardening

* Security patching

* Server user management

* Server data migration

* Root Kit detection

* Mail usage statistics

* 3rd party software installation

* Local backup script installation, configuration, and maintenance. (Offsite backup services available)

* Other custom options are available

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